Al Baraka Bank
Job Overview

Role: Corporate Operations Supervisor

Applications for interested and suitably qualified candidates are invited in respect of the above vacancy.


To support the Corporate/Relationship managers in the back-office management of corporate clients and to manage the credit application process with respect to all finance applications by supporting and guiding credit analysts, ensuring quality credit proposals , adherence to bank policies and procedures as well as Shariah compliance.


Customer Relations & Back Office Functions

  • Assists the Corporate / Relationship managers with back- office operational management of the corporate clients
  • Accompanies the Corporate / Relationship managers on client visits/review meetings as and when required
  • Attend to administrative queries for corporate clients
  • Assist corporate clients in the absence of the Corporate / Relationship managers.
  • Liaises with Corporate clients in respect of administrative / credit application queries and other related information requirements.
  • Assists Corporate / Relationship managers to sign documents with corporate clients as and when required.

Credit Application Process

  • Together with the Corporate / Relationship managers meet with clients to assess finance requirement and review of facility requirements
  • Attends to processing of applications and completes credit application within the specific time frame, as per the information of a client provided by the Corporate / Relationship managers
  • Reviews information for credit / review of facility application and allocate to and brief credit analyst as to requirements
  • Discuss risk issues and/or additional information requirements with the Corporate / Relationship managers
  • Liaises with clients to obtain information and clarify queries with clients in order to complete credit /review of facility application.
  • Guides and advises credit analyst on the preparation of the credit / review of facility application
  • Assesses credit / review of facility application ensuring accuracy, correctness, adherence to policies and overall quality is met as per required standards
  • Manages risk issues and administrative queries of various co
  • Facility Reviews
  • Maintains a register of facility reviews and obtains information from facility clients in order to timeously complete reviews before expiry date
  • Advises Corporate / Relationship managers of facilities needing review and establish time frame and requirements to complete review
  • Manages allocation of reviews to credit analysts, brief on requirements and ensure timeous completion
  • Review applications and ensure relevant credit committee risk issue / queries are addressed


  • Responsible for ensuring that required reports are completed accurately and timeously


  • Relevant Accounting / Finance degree


  • At least 2 years’ experience in Credit / Sales environment either as Credit Manager /

Credit Analyst


  • Ms Office
  • Credit Policies and Procedures
  • Shariah Banking principles
  • Banking policies and procedures
  • Basic knowledge on the Banks Products and Services
  • Finance and Accounting


  • Good communication skills, written, verbal and numeric
  • Ability to work under pressure
  • Ability to meet strict deadlines
  • Proficient in Microsoft Office Programs with advanced excel skills
  • Accuracy with attention to detail
  • Excellent understanding of accounting
  • Trustworthy
  • Ability to manage time
  • Confidentiality
  • Integrity
  • Professional

It is an inherent requirement of the job that the following checks be conducted:

  • ITC
  • Matric
  • Criminal
  • REDS
  • Reference
  • Due to this being considered a critical position at the Bank, notice of termination of employment is 3 months

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Job Detail
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