Role: Enquiries Clerk/Relief Teller
Applications for interested and suitably qualified candidates are invited in respect of the
CORE PURPOSE OF THE JOB
Responsible for attending to all general enquiries from all walk in clients and to assist or direct them to the appropriate consultants in our continued efforts to deliver excellent client service.
KEY PERFORMANCE AREAS
– Assisting clients with all queries related to investments
– Assisting clients with all transactional banking queries, replacement cards, change in limit, internet banking queries etc.
– Attends to customer detail changes.
– Confirmation and verification of all client details for all transactions.
– Telephone and switchboard duties.
– Attending to any customer service requests in branch as well as walking the floor during peak periods
– Cross sells the banks products at all given opportunities
– Ensures that sufficient product brochures are available in the banking hall
– Provides efficient and effective service to clients
– Relief teller responsibilities
– Adhoc admin duties
– A minimum of 3-4 years of general banking experience, preferably with some sales exposure
– Customer orientated
– Accuracy and attention to detail
– Efficiency and time management
– Organizational skills
– Analytical ability
– Proficient in the Microsoft office programs
– Required to work Saturdays
For more information, please click the link!
Related Jobs (85)
Valuation and Inspection Assistant – Male, Maldives on September 11, 2019
Capital Management – Abu Dhabi, UAE on September 10, 2019
Head of Customer Experience Insights and Performance – Abu Dhabi, UAE on September 10, 2019
Head of Customer Experience Management Support – Abu Dhabi, UAE on September 10, 2019
Fraud Investigations (UAE nationals only) – Abu Dhabi, UAE on April 10, 2019
Project Manager – Abu Dhabi, UAE on September 10, 2019
Accounts Administrator – Dubai, UAE on September 10, 2019
Leadership program – Abu Dhabi, UAE on September 10, 2019
Assistant – Dubai, United Arabian Emirates on September 3, 2019
Senior Sales Advisor – Abu Dhabi, United Arabian Emirates on September 3, 2019