SALES MANAGER – LENASIA BRANCH, SOUTH AFRICA

Al Baraka Bank
Job Overview

Role: Sales Manager

Applications for interested and suitably qualified candidates are invited in respect of the above vacancy.

CORE PURPOSE OF THE JOB

To manage Sales staff and Branch admin Manager, work with GM’s retail, marketing divisions and product specialists to generate sales ideas in order to increase productivity therefore ensuring an effective growth of revenue .Overall accountable and responsible for the growth and performance of the Lenasia Branch.

KEY PERFORMANCE AREAS

Targets

  • Ensures pre agreed targets in respect of Investments, Finance, Foreign Exchange (Forex) and Fee
  • Incomes and unit trust are met
  • Processes quality applications accurately and timeously
  • Recommends new business strategies including Marketing and Sales plans
  • Evaluates business and growth plans and its overall effectiveness
  • Influences best practices and breakthrough strategies in order to exceed sales goals
  • Develops effective sales programs and establishes credibility with key managers

Customer Service

  • Ensures that all staff are providing excellent customer services internally and externally at all times
  • Handles difficult client queries via face to face communication with walk in clients or by visiting clients and addresses client concerns by listening to any concerns/complaints in an efficient and appropriate manner in line with the professional image of the bank
  • Meets clients in an effort to attract new business for the bank ensuring the targets of the Branch are met

Staff Management

  • Ensures that staff are properly skilled to perform their duties as set out in their Job Descriptions which also includes adequate working conditions for staff to perform at the optimum levels
  • Motivates staff through communication and reinforcement on areas completed in line with best practice

PREFERRED QUALIFICATIONS

  • A Bcom degree in Sales and/or Marketing will be required in order to meet the requirements of the role at the highest level of competence. A Certificate in Leadership Management will be an advantage

PREFERRED EXPERIENCE

  • Must have 7 – 10 years’ experience in Financial Services , Marketing and Sales environment

SKILLS REQUIRED

  • Communication (verbal, written and numeric)
  • Computer Literacy
  • Accurate
  • Time Management
  • Target and deadline driven
  • Catalyst Manager
  • Planning and Organizing

KNOWLEDGE REQUIRED

  • Microsoft Office
  • Knowledge of Shariah and Islamic banking
  • HR policies and procedures
  • Knowledge on Al Baraka banks products
  • Assessment of Financial statements
  • Skills in managing, coaching and influencing a team
  • Detailed FICA compliance knowledge

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Job Detail
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